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Sample Notice of Inability to Ship

Sample 1:

 

[Date]

[Name]
[Company]
[Address]
[Zip Code]

Dear [Name of Recipient],

We are sad to inform you that the shipment of the products that you are ordering will be delayed because of [State Reason].

We are assuming that our operation will be fully restored on [Date] and we will guarantee that the products will be sent to you as soon as possible. Thank you for understanding.

Sincerely,

[Signature over Printed Name]

 

 

Sample 2:

 

[Date]

Dear [Name of Customer],

We regret to inform you that your purchase with order number [input number] will be delayed because of [state the reason]. It was really an unfortunate incident and your purchase is only of the hundreds of deals that we need to completed.

We expect that our plants will be fully operational on or before [Date] and we will make sure that the products that you ordered will be delivered to you right away.

We are very sorry for the inconveniences that this incident may have caused you and we will guarantee that this problem will not happen again in the future. We are looking forward to having a deal with you in the future. Thank you for understanding.

Sincerely Yours,

[Name]
[Title]
[Email]

 

 

Sample 3:

 

[Date]

Dear [Name of Recipient],

We regret to inform you that we won’t be able to send the [name of product] that you ordered from our catalog because the demand for this item has exceeded our expectations and our stock was depleted almost immediately.

However, we already contacted the supplier beforehand and they will be sending more of the product on [Date]. We wrote this letter because we won’t be able to ship the item on time, but rest assured that we will be sending it immediately as soon as the products from the supplier is at hand.

Please advise us if you want to cancel your orders or you are willing to wait on the next batch of products. We are sorry for the inconveniences that this issue may have caused you and thank you for your patronage.

Sincerely,

[name]
[Title]
[Email]

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